Shipping policy

Shipping Policy

Shipping Policy

General

This shipping policy applies to all orders placed through our webshop and processed via . By placing an order, the customer agrees to the terms and conditions below.

We strive to process and deliver all orders as quickly and carefully as possible.

Delays

Although we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers, customs, or other external parties.

Lost or Damaged Packages

If an order arrives damaged or has not been delivered, please contact us within 7 days of the expected delivery date. We will work with you to find an appropriate solution.

Incorrect Address

It is the customer's responsibility to provide correct shipping information. We are not liable for packages that are lost due to incorrectly provided address details.

Contact

For questions about shipping or your order, you can contact our customer service by email.

Email: semora.shop@hotmail.com

Last updated: 7-7-2026